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Sales Engineer Westen USA


The SALES ENGINEER provides support for selling Fischer Identity's products and services. This position entails far more than "giving demos." We are seeking individuals who truly enjoy being a product expert, articulating value propositions in a compelling and customer-focused manner, and solving customer challenges.


  • Prepare and deliver technical presentations that explain products or services to prospects and customers.
  • Explain technical product and service information at the appropriate level to customers, prospects and employees.
  • Be an expert on customer-facing and architectural aspects of Fischer solutions
  • Discuss the benefits of Fischer solutions related to the prospect's business challenges
  • Confidently discuss identity management in business and technical terms
  • Interview prospects to generate Professional Services quotes
  • Identify and incorporate new use cases into Fischer's Proof of Concept (POC) Environment
  • Design and execute proof of concepts
  • Evaluate, profile, and position competitive technologies
  • Communicate with technical teams during the pre-sales and onboarding process
  • Identify and submit market-driven product enhancements
  • Assist in the development of proposals, RFP responses, collateral, and presentations
  • Understand product offering
  • Keep informed on industry news and trends, products, services, competitors
  • Ability to travel when necessary


  • Bachelor's degree in computer science, information systems, or related area or demonstration of equivalent knowledge
  • 3+ years as sales engineer for network security solution
  • 2+ years in the Information Security Field (Pre-Sales or Delivery)
  • 3+ years hands-on experience with enterprise directories (e.g., Active Directory, Sun, Fedora, etc.)
  • 2+ years experience using (or other CRM tool)
  • Enterprise software installation: Windows Server Family, Unix/Linux, Solaris 8 (and higher)
  • Database administration: performed backup, installation, clustering activities with MSSQL, Oracle, mySQL
  • Directory administration: possesses LDAP knowledge, and understands the $changetype command structure utilized by LDAP servers to process objects
  • Programming skills (desirable): Java
  • Identity management product knowledge (desirable): user provisioning, password management, single sign-on, privileged account access, federation
  • Customer application knowledge (desirable): PeopleSoft, SAP, Oracle, SaaS/Cloud apps
  • Application Server experience (desirable): Apache, IIS, etc.
  • Vertical expertise (desirable): higher education, retail, state/local government


  • Excellent communication and complex problem-solving skills
  • Strong presentation skills: can convincingly and clearly convey information to executive and technical audiences, and persuade others to change their minds or consider the advantages of alternate solutions
  • Decisive; can quickly make recommendations based on understanding the client's technical environment, business goals, and pain points
  • Analytical: can think in logical (programmer-like) manner
  • Responsiveness: quickly follows up with prospects, sales directors, etc.
  • Quickly develop deep product knowledge of Fischer solution, value propositions
  • Strong time management skills and can work independently


  • Active Learning. Understanding the implications of new information for both current and future problem-solving and decision-making.
  • Active Listening. Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Critical Thinking. Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Monitoring. Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
  • Reading Comprehension. Understanding written sentences and paragraphs in work related documents.
  • Speaking. Talking to others to convey information effectively.
  • Writing. Communicating effectively in writing as appropriate for the needs of the audience.
  • Complex Problem Solving. Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
  • Time Management. Managing one's own time and the time of others.
  • Organizing, Planning, and Prioritizing Work


  • Coordination. Adjusting actions in relation to others' actions.
  • Instructing. Teaching others how to do something, when needed.
  • Negotiation. Bringing others together and trying to reconcile differences.
  • Persuasion. Persuading others to change their minds or behavior.
  • Service Orientation. Actively looking for ways to help people.
  • Social Perceptiveness. Being aware of others' reactions and understanding why they react as they do.
  • Personal Interaction. requires work with others in a group or team and at all levels of management
  • Requires work with external customers or the public. On occasion, requires dealing with unpleasant, angry, or discourteous people.


Interested individuals should send resume and separate cover letter to and enter SALES ENGINEER - Western USA in the subject field, or click here.


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