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Case Study:
Identity Management Rises in the Cloud
At Maryland Institute College of Art

Learn how Maryland Institute College of Art (MICA) addressed their identity management challenges including poor service, security concerns, risk of FERPA violations, and inefficient systems & workflows. MICA achieved the following results and more by implementing a cloud-based identity management solution:

  • Refocused staff on more critical projects
  • Improved quality of service
  • Reduced help desk calls for password resets by 75%
  • Reduced provisioning errors to zero (0)
  • Decreased "wait time" for new accounts
  • Increased security

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